DFT - The specification is currently in development and subject to change. For a full list of available versions, see the Directory of published versions

Example: Central Intake in Point to Point

In Ontario, Central Intake services have been introduced to provide single points of access to high demand services within specific geographical areas within the province.

Organizations operating Central Intake services have a choice of RMS solutions to support their requirements and these have been introduced to an existing network of Point to Point integrations with existing Source Systems and Target Systems.

In this model the RMS used by Central Intake is a Target for requests from Requester HCPs and can be seen as a Source of Referrals to Performer HCPs.

To support this, an integrated RMS used by Central Intake (in role of Case Assigner) will employ separate messaging approaches to:

1. Enable the Case Assigner to receive the service request from the Requester HCP / Source System, communicate acceptance (etc.)
2. Enable the Case Assigner to transmit the service request to the Performer HCP / Target System and receive acknowledgement, acceptance, status updates (etc.)
3. Enable the Case Assigner to notify the Requester HCP / Source System of its interactions with the Performer HCP as the service request is assigned, accepted, completed (etc.)